Job Posting: VOIP System Admin (San Antonio, Tx)

Looking for a Cisco-based Voice Over IP (VOIP) System Administrator position with a pay range of $67K-$92K? Check out Judson ISD in San Antonio, Texas:

The job posting can be found below:

Title VoIP Systems Administrator
Department Technology  
Reports To Network Manager and Director of Network Services
Compensation IT 406
Days 230 Revised 3/9/16
The VoIP Systems Administrator will manage and support the JISD Cisco Unified Communications VoIP telephone system which includes Call Manager, Unity, Presence, Meeting Place, Exchange, MS Lync, Contact Center Express, CRS servers, gateways, SRST, ATA and third party hardware and software integrations.  Specific support emphasis will be on configuration, management, system upgrades and day-to-day operational support and maintenance.  In addition, support and development of software programs required to monitor and maintain the VoIP server cluster is required.
Education and Certification Requirements
  • Must have B.S. in a computer or business related field  from an accredited school; may be substituted for years of experience in a related field
  • Preferred CCNA/CCNP Voice certificate or equivalent
  • Must have valid Texas Driver’s License
Special Knowledge and Skills
  • Managing data communications networks, local (LAN) and wide (WAN) area networks
  • Supporting, maintaining, and configuring Cisco network equipment and operating systems
  • Knowledge of Ethernet network topologies both LAN and WAN
  • Knowledge of querying and setting up a user access to a database (Preferred)
  • Knowledge of basic telephony principals and VOIP protocols
  • Perform routine system administration tasks including OS and application patches, upgrades and backups
  • Ability to assess verbal computer concerns to provide technical support
  • A high priority on providing outstanding customer service and turnaround time
  • Strong ability to work with others
  • Highly knowledgeable of computer hardware, software applications, computer operating systems, and network operating systems
  • Highly proficient in keyboarding, computer use, and phone use
  • Knowledge of correct English usage, grammar, spelling, and punctuation
  • Excellent math and analytical skills
  • High ability to use computer and software to develop spreadsheets, update databases, and do word processing
  • Ability to use effective verbal and written communication skills to provide outstanding customer service
  • Ability to multi-task in a fast-paced office environment, supporting many people at once
  • Ability to solve problems and handle situations diplomatically
  • IT Experience in a large school District or organization (Preferred)
  • Experience with route lists, patterns, hunt groups and global directory administration experience
  • Experience with network security, QoS implementation and troubleshooting
  • Excellent telephone and communication skills
  • Cisco Unified Communications Manager administrative experience
  • Server experience on Cisco UCS, Exchange and Active Directory with ability to extend this knowledge into Cisco Call Manager Telephony, Unity Voice Mail, Cisco IPCC applications and MS Lync 
(The following statements describe the general purpose and responsibilities assigned and should not be construed as an exhaustive list of all responsibilities, skills, efforts, or working conditions that may be assigned or skills that may be required.) 
  • Install, configure, and maintain Cisco network server equipment and operating systems
  • Utilize Cisco network management software and hardware to identify and correct problems with the data communications equipment
  • Provide configuration and problem resolution support for the district’s telephone system
  • Evaluate and implement new technologies for data communications related to data, voice, and video
  • Develop and support user programming required to monitor and maintain telephone system
  • Attend instructor led and computer based technical training and then use this training to enhance ability to perform job and to obtain required certifications
  • Lead efforts to diagnose and resolve complex system configuration, production and deployment problems
  • Maintain inventory records for all equipment purchased, installed or controlled under Network Services
  • Inspects all contract work completed for Network Services
  • Perform equipment, software, and firmware updates as recommended by industry standards and directed by the Network Manager
  • Research and investigate new and current VoIP tools
  • Research and price voice, video, and data items as requested by Network Manager and Director of Infrastructure Services
  • Repair or facilitates repair of two-way radio
  • Maintain a clean and safe work environment
  • Participate in professional development activities to maintain current knowledge of personnel rules, regulations, and practices
  • Maintain a consistent professional demeanor and appearance
  • Daily attendance and punctuality at work are essential functions of the job 
Supervisory Responsibilities: 
Equipment Used: 
  • Office equipment – personal computer, printer, calculator, multi-line telephone, software programs and peripherals, copier, fax, and other equipment applicable to position.
  • Communication equipment – radio communication equipment, cellular telephone
  • Video monitoring equipment
Working Conditions:
Mental Demands
  • Maintain emotional control under stress
  • Work with frequent interruptions 
Physical Demands
  • Frequent: Sitting, standing, walking, climbing stairs and/or ramps, balancing, stooping, kneeling, crouching, crawling, pulling, pushing, reaching, repetitive hand motions, hearing, speaking clearly, visual acuity, distinguishing colors, driving, traveling.
  • Occasional: Lifting, moderate, 15-44 pounds; carrying, moderate, 15-44 pounds 
Environmental Factors
  • Frequent exposure to: temperature extremes (hot and cold), humidity extremes, noise, low or intense illumination, vibration
  • Occasional exposure to: biological hazards (communicable diseases, bacteria, insects, mold, fungi, etc.), work outside, work around moving objects or vehicles, work on uneven surfaces, work alone, work prolonged or irregular hours.
Nondiscrimination Statement:
The Judson School District considers applicants for all positions without regard to race, color, national origin, age, religion, sex, marital or veteran status, the presence of a medical condition, disability, or any other legally protected status.

Everything posted on Miguel Guhlin’s blogs/wikis are his personal opinion and do not necessarily represent the views of his employer(s) or its clients. Read Full Disclosure

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